Privacy Policy

Introduction

Welcome to Joyful Care for You Ltd! We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services. By accessing our website, you agree to the terms outlined in this policy.

Who We Are

Joyful Care for You Ltd is dedicated to providing the highest quality of home care services across Essex. Our personalised approach ensures that each individual receives care tailored to their unique needs and preferences, delivered with professionalism, warmth, and respect.

Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, address, phone number, email address, date of birth.
Health Information: Details about your health, medical history, and care requirements to provide tailored care services.
Financial Information: Billing and payment information necessary for processing transactions.
Technical Data: IP address, browser type, and information regarding your visits to our website, including traffic data, location data, and other communication data.

How We Use Your Information

We use the information we collect to:

Provide and manage our home care services.
Personalise our services to meet your specific needs and preferences.
Communicate with you about our services, updates, and any changes to our policies.
Process transactions and manage billing.
Improve our website and services based on your feedback and usage patterns.
Ensure the security of our website and services.

Sharing Your Information

We may share your personal information with:

Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, and customer service.
Health Professionals: Medical professionals involved in your care to ensure you receive appropriate treatment and assistance.
Legal Obligations: Government authorities or other entities when required by law to comply with legal obligations or to protect our rights and safety.

Security of Your Information

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

Your Rights

You have the right to:

Access the personal information we hold about you.
Request the correction of inaccurate or incomplete information.
Request the deletion of your personal data, subject to certain conditions.
Object to or restrict the processing of your personal information.
Request the transfer of your personal data to another party.

To exercise any of these rights, please contact us using the details provided below.

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our website and improve your experience. You can manage your cookie preferences through your browser settings.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review our policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Joyful Care for You Ltd

Office address: 7 Lovibond Place, Chelmsford, CM2 6TS

Telephone: 01245203909

Email: info@joyfulcareforyou.co.uk

Thank you for trusting Joyful Care for You Ltd with your personal information. We are committed to ensuring your privacy and providing the highest quality of care.